VUEconnected is our secure portal for CCTV footage, tracking and telematics data. Our VUEmatics Connected range are all tracked and monitored via VUEconnected.

Need support?

During the current situation we want to continue to deal with your support needs as effectively as possible.

As always, please use these forms to contact our support teams:
– For software support, hardware fault, or to request a de-installation and re-installation of a unit, click here.

– For a footage retrieval click here.

Working from Home? VUEconnected now in a free mobile app!

VUEconnected App

Working from home or on the go? You can now track your fleet, replay journey routes, check vehicle speeds, and temporarily share a vehicle’s location, all from our new VUEconnected App! And it’s free!

If you use the VUEconnected Portal for your PC, you can go mobile immediately. Simply log on to the VUEconnected App using your existing log-in details.

Whenever and wherever you need to be, stay connected to your fleet with VUEconnected!

Get the VUEconnected App!

Direct Vision Standard 2020 Ready

Does your fleet operate or enter Greater London? From 26 October 2020, every HGV over 12 tonnes will require a Direct Vision Standard (DVS) safety permit or you’ll be fined a Penalty Charge Notice of £550 per day.

Find out if your HGVs need a ‘Safe System’ to be granted a DVS permit and how to apply for a permit before the deadline in our guide: Everything You Need To Know About the Direct Vision Standard. 

New to VUEconnected or can’t remember how to do something?

How to videos

Click here to see our ‘getting started’ and VUEconnected help videos.








Your fleet risk management partner.

Improve driver behaviour, mitigate risk, and minimise costs.

Vision Unique Equipment Ltd is registered in England and Wales, No. 3934325
Registered Office: 510 Metroplex, Broadway, Salford Quays M50 2UE