Footage Retrieval

At VUE, we are committed to excellent customer support and to providing resolutions in a fast and timely manner.

Please fill in the form with details about your Footage Retrieval request. Once complete, you will receive a confirmation e-mail.

If you are returning a hard-drive to us, you must return a copy of the confirmation e-mail with your hard drive. This helps us process it quickly.

For other types of enquiries visit our Contact Us page.

 

 

Did you know that there's a way to access footage remotely?

By adding a SIM card to your video telematics units you can access footage remotely, and get lots of other benefits too! For more information about the benefits of connecting your units, read this article.

 

Footage Retrieval

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    Footage Retrieval


  • Before we complete a Footage Retrieval we require a Purchase Order number. If you are posting us a recording unit or we are attending your site, this PO will cover the first hour and additional labour.

  • About the Incident:

  • :

  • Type Of Retrieval Required

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    Any additional comments

  • When you complete this form you will be sent an e-mail confirmation. If you are returning a hard drive to us, the confirmation e-mail contains an address label. You MUST include a copy of the confirmation e-mail with your hard drive. This helps us process retrievals efficiently.

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