Graduate Research and Development Engineer- Salford Quays- Salary TBC
Permanent, Full-time, Mon-Fri (37.5 hours)
Job Purpose
VUE are a business with a desire of being the number 1 Video Telematics provider on the market. To ensure we stay ahead of the field, innovation and progression is a key. Being in touch with the latest technology and implementing it alongside the current proposition. The Graduate Research and Development Engineer is an integral role in realising the above. In this role, you will be directly responsible for ensuring VUE are working with the latest technology to create new and improve current solutions, products, and offerings within the VUE catalogue.
Your responsibilities day to day will be…
- Product updates.
- Discover ways and means to improve functionality of existing products such as Cameras, Digital Video Recorders and Telematics devices.
- Collaborate with manufacturing partners to develop new features and add functionality to current propositions.
- Continuous improvement.
- Market research to find new technologies available to utilise, adding value for customers through their video telematics solutions.
- Design and develop solutions from customer requests ensuring they align with both business and market needs.
- Test and analyse both new and existing products to ensure current solutions align with VUE’s quality standards.
- Design robust products which can be used within multiple vehicle sectors along with bespoke offerings.
- Knowledge transfer and training.
- Document processes, findings, and product updates to ensure knowledge is easily transferable to colleagues and customers.
- Present findings and deliver training sessions to ensure the wider business is up to speed with new developments.
- Work closely with the marketing team to release new products and ensure documentation is accurate, up-to-date, and relevant for desired markets.
- Support and simplify technical language and propositions for products to make them more understandable for colleagues and customers.
- Answer support questions from engineers and hardware/software support teams.
- Manage and resolve support tickets related to our solutions efficiently. Manage and resolve support tickets related to our solutions efficiently.
- Actively participate in internal and external meetings to answer any technical questions on our solutions.
What do we expect of you?
- Ability to prioritise own workload and keep to deadlines within a fast-paced environment.
- Excellent communication skills to ensure information is passed efficiently and effectively.
- Have a keen eye for detail, making sure every piece of work carried out is done so to the highest of standards. Further allowing continuous improvements.
- Strive to learn about new and old products and technology to drive product innovation.
- Be comfortable working alone and within a team, working on projects solo and collaboratively between departments.
- Demonstrate a can-do attitude to get projects and tasks closed down efficiently and to the highest of standards.
What can you expect of us?
- VUE has a friendly culture that mirrors our proposition to our customers.
- A fast-growing organisation that defines itself as being agile and innovative.
- We drive for continuous improvement, which you will be empowered to get behind from day one.
- We maintain a hardworking, fun, efficient, respectful, positive, supportive, innovative, and ambitious environment.
- A commitment to building an environment that welcomes individuals who embrace progressive values and a ‘One Team’ ethos.