VUE logo - Your Fleet Risk Management Partner

Customer Relationship Manager – Salford Quays – £30,000
Permanent, Full-time, Mon-Fri (37.5 hours)

The role …

The role of Customer Relationship Manager is really important to us. You will be responsible for supporting existing Insurer clients who utilise VUE software as part of their Insurance offering.

Your responsibilities will include:

  • Providing after sales care for all Insurer Clients using VUE Software
  • Supporting the delivery of Insurtech growth targets
  • Become superuser of Insurtech software platforms and provide customer training
  • Feedback progress delivery to key stakeholders
  • Develop the role to become a pivotal and reliant part of the Insurtech team
  • Onboarding new clients by ensuring software set up and training is completed
  • Supporting head of InsurTech identifying and approaching potential new companies or individuals to engage as client.
  • Delivering presentations to clients about products or services
  • Acting as a point of contact for complaints and escalating issues as appropriate

What do we expect of you?

  • Organised and ability to manage time effectively
  • Confident and articulate with an ability to train the use of software to non-tech people
  • High level of empathy and interpersonal skills
  • Excellent communication (verbal, written, listening)
  • Works well under pressure
  • Personable approach with the ability to build positive internal and external relationships

What can you expect of us?

  • A friendly culture that mirrors our proposition to our customers.
  • A fast-growing organisation that defines itself as being agile and innovative
  • A drive for continuous improvement, which you will be empowered to get behind from day one.
  • A hard working, fun, efficient, respectful, positive, supportive, innovative, and ambitious environment
  • A commitment to building an environment that welcomes individuals who embrace progressive values and a ‘One Team’ ethos.

Still curious?

If you think we’re a good match for each other, apply online today!

If you’re interested but not sure if you have all the criteria listed… have a chat with us. We are open to applications from varied backgrounds.

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background

We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by our Talent Team.

Email careers@vue-cctv.co.uk for more information.

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